WebOct 6, 2024 · OTC is an order processing system of the company and it starts when the customers book an order. ... Inefficient order to the cash process leads to lesser lead generation, more shipping errors, and disorganization of payments. All of these are pressing issues, which would negatively impact the organization’s revenue generation. WebMar 24, 2024 · Another factor that affects the OTC cycle is the logistics function. Last-minute delivery requests, unexpected transportation changes, or damages to cargo are some of the logistics disruptions that can throw the o2c process out of gear. The credit policies of the company also impact the OTC cycle.
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